high quality indoor kamin stone ethanol fireplace mantel wall mount

Product Description

Colors Selection

Carving Procedure

Packing & Shipping

FAQ

Question1: How can I place the order 
Answer: 1)After all the details of the order were confirmed, we will send you our signed and stamped proforma invoice. 
2)You can transfer the deposit by T/T (wire transfer), Paypal, Western Union, MoneyGram, Credit Card, etc.
3)You could also place the order by Trade Assurance on Alibaba which will protect your payment security and benefit throughly.
4) On the receipt of your deposit, we will arrange the production and will send you the pictures of this {Title} from each angle for the ready goods after it was finished. The balance payment will be paid after your confirmation, and we will arrange the air freight or sea freight accordingly to the CBM of the goods
Question2: Do you accept custom order?
Answer: Our artist team allow us to supply the most professional custom-made service in China
Question3: Are you a factory or trading company?
Answer: As a famous brand in the world, Vincentaa owns 5 factories for indoor & outdoor sculpture, which always allow us to supply the most competitive prices.
Question4: Do you have quality guaranteed and what if my sculpture are not qualified?
Answer: All our sculptures are covered by 30-year Quality Guarantee and if they are not qualified, we can make new ones freely or give the money back to you within 3 days.
Question5: Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that?
Answer: Yes, we ensure that our packing is safe enough. We use strong wooden crates and metal strips for outside packing. Inside, we use shockproof plastic film to protect the products. In addition, we will buy "all risks" insurance as per your requirement. In the case of damage happens, you will be compensated by the insurance company. If the damage occurred due to the fault of packing, our company will take full responsibility, and we will send you a new bronze large group of horses sculpture.
Question6: Could you supply Door-to-Door Delivery?
Answer: Yes, we are very good at Door to Door Delivery, please inform me of your detailed address, then I will quote you the freight cost to your home directly.